INDIVIDUAL
• Dispensing OPERATING RESULTS ACHIEVED THROUGH DELEGATED TASKS • Pharmacy administration • Housekeeping • Stock control • Customer service • Sales • Compliance • Marketing campaigns MANAGEMENT • Operational work planning • Priority setting and scheduling of staff • Operational performance monitoring • People and enabling capacity management/Resourcing • Manage cross-functional relationships e.g. with Prescribers, Suppliers, Head Office, Store manager, Cash office • Resolve escalated operational issues • Budget management LEADERSHIP • Developing and tutoring of staff, interns and assistants • Motivate and discipline team Qualifications Essential • Bachelor of Pharmacy degree/ equivalent qualification • Registered as a pharmacist at the South African Pharmacy Council (SAPC) Desirable • Registered as a tutor Experience Desirable • Experience in managing staff • Experience working in a retail pharmacy environment Knowledge and Skills • Knowledge of Retail operations (Advantageous) • Knowledge of dispensing systems and ordering systems • Knowledgeable with regards to pharmacy legislation • Knowledge of financial management principles and systems • Computer literacy – MS Office skills • Unisolv experience • Marconi experience (advantageous) • Effective conflict management skills • Excellent interpersonal and customer centric skills • Excellent organizing and planning skills • High level of attention to detail
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