SPECIALISED SERVICES MANAGER: REACTION/PATROL

 

Closing Date	2022/11/29
Reference Number	TSE220921-2
Job Title	Specialised Services Manager: Reaction/Patrol
Business Unit / Division	Thorburn Security Solutions
Job Type Classification	Permanent
Location - Town / City	Secunda
Location - Province	Mpumalanga
Location - Country	South Africa
Skills and CompetenciesDuties & Responsibilities	Effective management of the financial performance Revenue Growth: • Organic Growth achieved against budget Gross Margin Improvement: • Direct Labour control / % improvement • Direct Other cost reduction / % improvement • Profitability against budget Manage the department’s cash flow: • Debtors’ management / reduction • Capex spent vs. budget Effective management of operations Customer Focus: • Retention and customer satisfaction ratings Quality of Service: • Quality Audit rating, correction plan in place and implemented • Conformance with legal, company standards and requirements for tactical/riot/strike/events services • Proposals in place and signed Shared Best Practice: • Specific examples of implementation Effective management of staff Effective Organisation: • Organisational structure staffed • Tasks clearly defined and allocated • Staff turnover analysis, reduction of staff turnover Staff Development: • Succession Planning in place, updated and practiced Effective management of business development function Marketing Plan: • In place and integration with division’s marketing strategy ISO 9001; 14001 & 45001 – Quality, Environmental and Health & Safety Standards • Adhere to the Thorburn Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies and Procedures as applicable to this position Ad Hoc • Any reasonable action requested by management
• Effectively and efficiently work under tight deadlines • Manage multiple priorities utilizing strong time management and project tracking skills • Work collaboratively with diverse, multi-location teams in a fast-paced environment • Ability to manage a number of projects and initiatives simultaneously Knowledge of: • South African security and events legislation • Operational Policy and procedures • HR Policy and procedures • Health and Safety legislation
Qualifications	• Grade 12/Matric • 8 years related experience • PSIRA Grade A Qualified • RIOT/Tactical/Strike/Events management qualification or equivalent • SAMTRAC qualification would be preferable • Computer proficient in MS office package • SA Drivers Licence • Business Firearm Competency • National Keypoint Accredited

REACTION OFFICER - SECURITY

 

Closing Date	2023/12/31
Reference Number	TSE220902-6
Job Title	Reaction Officer - Security
Business Unit / Division	Thorburn Security Solutions
Job Type Classification	Permanent
Location - Town / City	Secunda
Location - Province	Mpumalanga
Location - Country	South Africa
.
Duties & Responsibilities	Protect employees of the customer, visitors, buildings, & Movable Assets Conduct regular patrolling of property Monitor surveillance equipment Inspect the plant, buildings & movable equipment Control access points; permitting entrance & egress Use sounding alarms and other related devices to mobilise for assistance when it is essential Report irregularities inform violators of policy and procedures & restraining trespassers Control traffic by directing drivers Complete reports by recording observations, information, occurrences and surveillance activities; interviewing witnesses; obtaining signatures Ensure that the equipment under own use is in a working condition through preventative maintenance Ensure the security, safety and well-being of all personnel, visitors and the premises Provide excellent customer service • Adhere to all company service and operating standards Remain in compliance with local, provincial and national government regulations  Respond to emergencies to provide necessary assistance to employees and customers Protect the company’s assets relative to theft, assault, fire and other safety issues Follow procedures for various initiatives, including fire prevention, property patrol, traffic control and accident investigations
Skills and Competencies	The key responsibilities of the role include but not limited to the following: Protect employees of the customer, visitors, buildings, & Movable Assets • Conduct regular patrolling of property • Monitor surveillance equipment • Inspect the plant, buildings & movable equipment • Control access points; permitting entrance & egress • Use sounding alarms & other related devices to mobilise for assistance when it is essential • Report irregularities inform violators of policy & procedures & restraining trespassers • Control traffic by directing drivers • Complete reports by recording observations, information, occurrences & surveillance activities; interviewing witnesses; obtaining signatures • Ensure that the equipment under own use is in a working condition through preventative maintenance • Ensure the security, safety and well-being of all personnel, visitors & the premises • Provide excellent customer service • Adhere to all company service & operating standards • Remain in compliance with local, provincial & national government regulations • Respond to emergencies to provide necessary assistance to employees & customers • Protect the company’s assets relative to theft, assault, fire & other safety issues • Follow procedures for various initiatives, including fire prevention, property patrol, traffic control & accident investigations
Qualifications	Grade 12 or Grade 10 & 11 with more than 2 years’ experience PSIRA Grade B certificate; Armed response certificate; Firearm Competency (Handgun, Shotgun & Rifle ) Business Purpose Valid driver’s license; Excellent report writing skills; Excellent verbal and written skills. WILLING TO RELOCATE

TALENT ACQUISITION SPECIALIST

 

Closing Date	2023/01/29
Reference Number	TSE221031-1
Job Title	Talent Acquisition Specialist
Business Unit / Division	Tsebo Cleaning and Hygiene Solutions
Job Type Classification	Permanent
Location - Town / City	Randburg
Location - Province	Gauteng
Location - Country	South Africa
Skills and CompetenciesDuties & Responsibilities	Create and manage the Regional talent pool of front line employees as per approved recruitment process Ensure regular interface with Operations and Sales team to ensure your temp pool is aligned with business requirements at all times Ensure efficient and cost-effective methodologies are used for resourcing employees that are readily available for deployment along with key partnerships in the region Pre- screening interviews ahead of the recruitment drives scheduled bi- monthly Arrange Recruitment drives logistics and planning and ensure relevant internal support such as trainers and HR support are available for the recruitment drive to be successful and handled with all safety precautions Gather candidate documents for relevant background checks Facilitate the HR Induction training during the recruitment drives Ensure that the successful candidates appointed in the Talent pool are kept upto date on opportunities as they arise in the business Ensure adherence to internal HR Core standards regarding resourcing, selection, screening and vetting Ensure the delivery of an excellent recruitment support to the business through provision of administrative and advisory support throughout the recruitment process Meet and greet candidates on day of interview, as required and ensure that fingerprint is captured Assist in coordinating any recruitment initiatives in relation to the Talent pool process Upload and update candidate’s CV’s, information and documents on Neptune Providing horizontal support to the HR community initiatives that the organisation Be an intergral partner with HR and Operations to ensure smooth deployment of successful candidates are deployed Ensure the employee information is channelled timeously to the Compensation and Benefits team
Ability to work independently or in a team, set priorities and meet deadlines on multiple projects Ability to interact with all stakeholders as appropriate through emails, project management deliverables, and presentations A demonstrated track record of consistently meeting and/or exceeding performance expectations Experience managing recruitment processes in a matrix organization, including working with vendors where applicable  Experience managing geographically dispersed teams in a matrix organization Design and Develop bulk recruitment projects in geographically dispersed environment Basic Project management skills
Qualifications	Minimum 3 – 5 years recruitment experience in a large organization with Bulk recruitment of employees Must have a Matric Tertiary qualification or equivalent qualification in Human Resources Management/Industrial or Organizational Psychology  Must have drivers license and willing to travel regionally

BUSINESS DEVELOPMENT MANAGER - INLAND

 

Closing Date	2022/12/01
Reference Number	TSE221101-1
Job Title	Business Development Manager - Inland
Business Unit / Division	Tsebo Cleaning and Hygiene Solutions
Job Type Classification	Permanent
Location - Town / City	Randburg
Location - Province	Gauteng
Location - Country	South Africa
Skills and CompetenciesDuties & Responsibilities	New Business Development • Identify and prospect for potential new clients and turn this into increased business • Regular travel across Gauteng, Free State, Limpopo and Mpumalanga to identify and prospect for potential new clients and grow that region • Cold call as appropriate within your market or geographic area to ensure a robust pipeline of opportunities • Meet potential clients by growing, maintaining, and leveraging your network • Identify potential clients, and the decision makers within the client organization • Research and build relationships with new clients • Set up meetings between client decision makers and company’s practice leaders/Principals • Plan approaches and pitches. Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives • Participate in pricing the solution/service. • Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion. • Use a variety of styles to persuade or negotiate appropriately • Present an image that mirrors that of the client Client Retention • Retain current relationship and build rapport Business Development Planning • Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends. • Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels • Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales. • Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators Management and Research • Submit weekly progress reports and ensure data is accurate • Ensure that data is accurately entered and managed within the company’s CRM or other sales management system • Forecast sales targets and ensure they are met • Track and record activity on accounts and help to close deals to meet these targets • Work with marketing staff to ensure that prerequisites (like prequalification or getting on a vendor list) are fulfilled within a timely manner • Ensure all team members represent the company in the best light • Present business development training and mentoring to business developers and other internal staff • Research and develop a thorough understanding of the company’s people and capabilities • Understand the company’s goal and purpose so that will continual to enhance the company’s performance
• Knowledge of the most current technologies and products used in the industry • Knowledge of key role players and industry trends • Leadership Skills • Good Communication skills • Good understanding of Finance • Marketing skills • Report Writing skills • Understanding of Spreadsheets • Problem-Solving • Independence • Teamwork
Qualifications	• Matric / Grade 12 • Tertiary qualification would be advantageous • At least 3 years of sales management experience, business development or operational experience in hygiene and pest control

CONTRACT MANAGER

 

Closing Date	2022/12/04
Reference Number	TSE221104-3
Job Title	Contract Manager
Business Unit / Division	Tsebo Cleaning and Hygiene Solutions
Job Type Classification	Permanent
Location - Town / City	Secunda
Location - Province	Mpumalanga
Location - Country	South Africa
Skills and CompetenciesDuties & Responsibilities	The purpose of this role is overseeing the daily workings of the organisation operations and maintain a high-quality standard of organisations deliverable in line with site specific SLA’s. • Managing client relationship, • Perform cleaning and equipment inspections • Ensure sites are managed according to budgeted costings and growth targets. • Ensure all healthcare standards are adhered to in line with Infection Control practices • Management and training of staff on site including supervisor(s) • Controls the Clients chemicals i.e. dilution, mixing and issuing of the chemicals • Maintain the cleaning programme and use initiative on when to be flexible regarding staffing • Will be responsible for audits done on site by the Client(s) (Standard Operating Procedures) • Ensure correct product obtained by following correct processes • Do daily checks and follow-ups • Must be able to solve problems by using initiative • Must report maintenance, safety concerns to manager day to day as they arise
• Minimum of 5 years’ experience in a similar environment on middle management level • Experience in managing large compliments of people and a large client portfolio • Understand cleaning principles and knowledge of company policies and procedures • Good understanding of scheduling of staffing and assign cleaning tasks productively to each position to achieve an output standard according to site specific SLA’s • Business management principles, including proven financial skills • Strong people skills and knowledge or Industrial relations • Strong on client relationships and strong communication skills
Qualifications	• Minimum Matric • Relevant tertiary qualification and/or Retail environment experience

OPERATIONS MANAGER - FIXED TERM CONTRACT

 

Closing Date	2022/12/11
Reference Number	TSE221111-1
Job Title	Operations Manager - Fixed Term Contract (3 - 6 months) - Free State Area
Business Unit / Division	Tsebo Cleaning and Hygiene Solutions
Job Type Classification	Fixed Term Contract
Location - Town / City	Bloemfontein
Location - Province	Free State
Location - Country	South Africa
Skills and CompetenciesDuties & Responsibilities	Operations and Service Delivery Pro-actively manage a pool of trained relief staff Contract retention Ensure that cleaning methodology are strictly adhered Managing company assets The upkeep of all unit files Delivery of chemicals and consumables to sites may be a requirement To hold regular performance appraisals with all management Ensure that all staff have signed and are abiding by the Tsebo House rules. Health and Safety Ensure that all OHS act requirements are adhered to for site specific requirements in line with company policies, quality programmes and legislation. Unit Finances: • Ensure each unit is operating within the budgetary guidelines with reference to labour, capital asset depreciation and maintenance, chemical and consumable spent and other expenses Ensure that only accredited suppliers and approved products are used Compile accurate budgets and forecasts in line with company deadlines Ensure correct billing and analysis of monthly financial results during financial sign off of trading accounts to identify any problematic areas and pro-actively take appropriate corrective action Actively manage unit leave liability and leave plans according to company policies and targets Continually identify potential of additional business within existing contracts and One-off cleaning opportunities Ensure all rechargeable and overtime work is authorized and billed to client timeously and within the month Ensure debtors collection is in line with contractual agreements Follow correct approval process for procuring capital expenditure, high value repairs and maintenance and ensure units order chemicals and consumables as per agreed process.
Understand cleaning principles and knowledge of company policies and procedures. -Good understanding of scheduling of staffing and assign cleaning tasks productively to each position to achieve an output standard according to site specific sla’s -Business management principles, including proven financial skills -Strong people skills and knowledge or Industrial relations -Strong on client relationships and strong communication skills -Leadership skills -Attention to detail -Sense of urgency -Problem solving experience -Able to work under pressure, -Be flexible and adaptable -Should be able to work independently
Qualifications	Minimum Matric, Relevant tertiary qualification and/or equivalent experience. Knowledge of legislation relevant to the cleaning industry. -Must have a valid driver’s license and own reliable vehicle -Minimum of 5 years’ experience in a similar environment on middle management level -Experience in managing large compliments of people and a large client portfolio

HEATH AND SAFETY OFFICER

 

Closing Date	2022/12/11
Reference Number	TSE221111-3
Job Title	Heath and Safety officer
Business Unit / Division	Tsebo Cleaning and Hygiene Solutions
Job Type Classification	Permanent
Location - Town / City	Secunda
Location - Province	Mpumalanga
Location - Country	South Africa
Skills and CompetenciesDuties & Responsibilities	• Notifying deep cleaning requirements to the COVID-19 Emergency Response Team • Assist and provide guidance to customers on COVID-19 Health & Safety processes • Respond to customers queries on COVID-19 Health & Safety • Handover of case management to fellow employee before next shift • Capture COVID-19 cases on Positive Case Log • Capture all cleaning certificates on the cleaning schedule • Prepare and manage Health and Safety system on the allocated site/s • Provide management with monthly reports • Assess Health, Safety and Environmental risks in relation to COVAD-19 • Implement SHE systems in accordance with legislation& ISO • Always drive SHE compliance • Establish SHE committee in accordance with legislation • Investigate Health & Safety incidents • Conduct Health and Safety Audits as prescribed in law and policy • Ensure risk assessments are conducted as per Policy • Compile and submit H&S reports • Review H&S incidents related to Covad-19 to ensure corrective actions are implemented • Adhere to the Tsebo Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies & Procedures as applicable to this position • Any reasonable action requested by management
• Occupational Health & Safety Act and COIDA • Health & Safety System • Knowledge (ISO 9001:2000 – 18001 – 14001 • Facility Management • Sound knowledge of Domestic & Industrial cleaning practices • Basic knowledge of Environmental legislation • Waste Management procedures
Qualifications	• Grade 12 • Diploma in Safety Management or SAMTRAC 1 + 2 • Risk Management (NOSA/IRCA or equivalent) • Environmental Management (preferable) • Minimum of 2-3Years Health and safety experience