Skills and CompetenciesDuties & Responsibilities | - To ensure the provision of quality food and service, to the requirements and satisfaction of the company.
- This includes all meals, functions and resale items.
- To plan and cost menus, making sure that budgetary limits and prescribed menus are adhered to.
- To ensure correct and timeous completion of all administrative work.
- To ensure that cash-up procedures are strictly adhered to.
- To ensure that all monies are banked in accordance with laid-down procedures.
- To ensure that staff records are up to date and kept in accordance with company and statutory requirements.
- Hire, train, and schedule catering staff, and be actively involved in the development of existing catering staff in service techniques, menu presentation, policies, and procedures.
- Additional responsibilities include the reporting of operating statements, reports, and operational budgets, and review of the collection of receivables.
- Menu development & costing, marketing functions as they relate to the catering department.
- To ensure that hygiene standards comply with company and statutory requirements.
- To ensure effective security in all areas under your control.
- To be aware of and respond the needs of your staff, including induction, monitoring performance, coaching and ensuring that appropriate training is affected.
- To carry out On-the-Job Training as requested by the company.
- To ensure that regular fire drills are held, evacuation procedures understood and effected.
- To ensure that HACCP and NOSA regulations are adhered to.
- To complete and submit all necessary, relevant documentation in the event of fire, theft, burglary or accident.
- To ensure that staff are correctly dressed at all times.
- To recruit, interview and manage subordinates complying with company and statutory procedures.
- To practice and be seen to be practising good industrial relations.
- To constantly be aware of the needs of the customer, continuously striving to create the right environment.
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