Closing Date | 2022/11/28 |
Reference Number | TSE221121-3 |
Job Title | Supervisor |
Business Unit / Division | TsAfrika Catering Solutions |
Job Type Classification | Permanent |
Location - Town / City | Johannesburg |
Location - Province | Gauteng |
Location - Country | South Africa |
Skills and CompetenciesDuties & Responsibilities | Main Responsibilities: • Take full responsibility and supervisory of this contract • Setting and management of service delivery standards • Lead, motivate, train and develop a team of staff • Implement and maintain operational controls in line/within budgetary requirements • Ensure quality of food preparation, presentation and service is up to Fedics standards by meeting all quality / star grading standards in all areas of responsibility as per grading checklist • Proactively manage the Q-pro & OSHACT compliance of this unit • Ensure that tills and cash ups are running smoothly • Ensure all Fedics policies and procedures are complied with • Daily HR and IR issues (including training, development & performance management) • Analyse and pre-empt client needs and possible complaints • Take responsibility for all functions by organising, preparing & co-ordinating. • Management of all administration, finances, debtors, budgets, etc. • Process Fedics paperwork and compile & understand weekly & monthly P & L • Relationship building with the client and customers on a daily basis (essential) |
• Strong judgement and problem solving skills • Excellent people skills • Strong interpersonal and communicative skills (verbal and written) • Flexibility with regards to working hours • Attention to detail • Client service orientated • Business management principles • Fully computer literate • Excellent food/Chef skills and background | |
Qualifications | • Relevant tertiary qualification and/or equivalent level of competence • Minimum of 3 years supervisory experience • Standalone person on site • Able to think on your feet • Previous experience within a similar corporate environment • Able to work shifts when required • Strong in kitchen and functions |
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